Using Gumroad Library for Android

Getting Started

Before you begin, make sure you have downloaded and installed Gumroad Library on your Android device. Currently, the app is officially supported on all Android devices with screens up to 7 inches wide, running Android 4.1 and above.

We have organized this article so that you can easily understand the purchasing flow and how to open your products

Buying On Your Desktop?

If you buy a product on Gumroad, and it is mobile-friendly, on your receipt you will see an Open in App button. Click that and follow the instructions to open the product in the app.

If you do not have a Gumroad account, you may have to use a temporary password to log into the app. If you already have a Gumroad account, the product will be in your mobile library when you open the product.

Buying On Your Mobile Device?

When you buy the product on your Android device, you should click theOpen in App button in your receipt. Now follow the instructions to

If you do not have an account with Gumroad, you may have to enter your phone number to receive a login link from us. If you already have the app installed, you will be able to open your purchase immediately. If you don't, simply download the app, go to the receipt again, and click Open in App.

In the App

To access your products, click their cover images, and then click the files within that product to access them - either by streaming them or downloading them to your device. Some video files will not be downloadable - that is the prerogative of the video's creator. You can reach out to them by replying directly to your emailed receipt to inquire further.

Subscriptions

Subscription products are not currently supported in the Gumroad app. We are hoping to build this functionality out in future versions of the app. Thanks for your patience!

FAQs

Q: Why doesn't my purchase show up in the app?
a) It is possible that the product you purchased is not mobile friendly. For example, it might be a ZIP file, which needs to be opened on your desktop. Essentially, the product does not contain a file that can be read, watched, or listened to.
If the file you purchased is an MOV file, we recommend that you downloadthe VLC app to view it on your mobile device. EPUB files are also not mobile-friendly, and are best read through iBooks, on an apple product.
b) The Gumroad App currently does not open up Subscription products. If you purchased a subscription product, you can currently only open it from your desktop or laptop.

Q: My "Open in App" button is not working.
A: Please contact the seller and ask them to send you a new receipt. From that receipt, follow the steps listed above. Click here to learn how to find the seller's contact information.

Q: There are files missing from my library!
A: Email Gumroad's support team using the contact form below, with the name of the product you purchased and the email address you used to buy it. We will gladly add this product manually to your library! If the file is not mobile-friendly, however, we will not be able to add it to your library.

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